c7cc Privacy Policy
We treat the protection of your personal information as our top priority — your privacy is fully secured through SSL encryption and strict security measures.
Introduction and Overview
c7cc is a trusted online gaming and betting platform in Bangladesh. We take the privacy of our users seriously, and through this privacy policy we clearly explain how we collect, store, use, and protect your personal information.
This policy applies to all users of the c7cc website (https://c7cc.cam). By using our platform, you are considered to have agreed to the terms of this privacy policy. If you do not agree with any part of this policy, you are requested to refrain from using our platform.
c7cc always operates in accordance with the applicable laws of Bangladesh and international data protection standards. All our data processing activities are conducted in a secure, transparent, and responsible manner.
What Information We Collect
To operate the c7cc platform effectively and to provide you with the best service, we collect the following types of information:
2.1 Registration Information
When you open an account on c7cc, we collect the following information:
- Full name (in Bengali or English)
- Email address
- Mobile number
- Date of birth (for age verification — minimum 21 years)
- Password (stored in encrypted form)
- Preferred language and currency (Bangladeshi Taka)
2.2 Identity Verification (KYC) Information
To ensure secure transactions and prevent money laundering, we may collect KYC information as needed, which includes:
- National ID (NID) or passport details
- Proof of current address
- Payment method information (bKash, Nagad, Rocket, Upay account numbers)
2.3 Transaction Information
- Deposit and withdrawal history
- Betting and gaming records
- Details of bonus and promotion usage
2.4 Technical Information
- IP address
- Browser and device type
- Login time and location
- Cookie and session data
- Time spent on site and pages visited
Purpose of Using Information
c7cc uses the information it collects solely for the following legitimate purposes:
Account Management
To create, verify, and securely manage your account.
Transaction Processing
To process deposit and withdrawal requests quickly and securely.
Customer Support
To resolve your issues promptly via 24/7 live chat.
Security Assurance
To prevent fraud, money laundering, and unauthorized access.
Personalized Experience
To display relevant offers and promotions based on your preferences.
Service Improvement
To continuously improve the quality of the platform and the user experience.
Sharing Information with Third Parties
c7cc never sells your personal information to third parties for commercial purposes. However, information may be shared with selected partners in the following limited circumstances:
| Situation | Type of Information Shared | Purpose |
|---|---|---|
| Payment Processing | Transaction details, account numbers | Secure payments via bKash, Nagad, Rocket, Upay |
| Identity Verification | KYC documents | Age and identity verification in compliance with legal requirements |
| Technical Services | Usage statistics | Server and platform operations |
| Legal Obligations | Any relevant information | As directed by a court or government authority |
| Security Investigation | Account and transaction records | Prevention of fraud or misuse |
Cookies and Tracking Technology
The c7cc website uses cookies to improve your browsing experience and ensure the functionality of the platform. Cookies are small text files stored on your device.
5.1 Types of Cookies We Use
- Essential Cookies: These cookies are necessary to maintain login sessions and ensure security.
- Functionality Cookies: Used to remember your language preference, currency, and other settings.
- Analytics Cookies: Collect site visit statistics to help improve the platform.
5.2 Cookie Control
You can disable cookies through your browser settings. However, please note that disabling essential cookies may prevent you from using some important features of the c7cc platform.
Data Security Measures
c7cc takes the highest technical and organizational measures to keep your personal information secure. Our security framework includes the following:
- SSL / TLS encryption — all data transmissions are secured
- Passwords stored in encrypted form — no one can read them directly
- Two-Factor Authentication option
- Regular security audits and vulnerability testing
- Restricted access control — only authorized staff can access data
- Firewall and intrusion detection systems at data centers
Your Rights
As a user of the c7cc platform, you hold the following rights regarding your personal information:
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Right to Access: You may request a copy of your personal information held by us at any time.
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Right to Rectification: You have the right to request correction of any inaccuracies in your stored information.
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Right to Erasure: In certain circumstances you may request deletion of your information, though this may not be possible where legal obligations apply.
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Right to Object to Processing: In certain cases you have the right to object to the processing of your information.
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Right to Data Portability: The right to request your information in a structured, commonly usable format.
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Right to Restrict Processing: The right to request that processing of your information be temporarily restricted in certain circumstances.
Data Retention Period
c7cc retains your information only for as long as necessary. We follow the policies below in determining retention periods:
- Active Accounts: All information is retained for as long as the account remains active.
- Inactive Accounts: Information for long-inactive accounts is handled in accordance with our retention policy.
- Financial Transaction Records: Generally retained for 5 to 7 years due to legal and regulatory requirements.
- KYC Documents: Retained for a specified period after account closure as required by law.
- Technical Logs: Generally retained for up to 90 days.
Protection of Minors
The c7cc platform is strictly for individuals aged 21 and above only. We do not intentionally collect personal information from anyone under 21 or allow them to use our services.
Through an age verification process at the time of registration, we ensure that no minor can use our platform. If we learn that information from a minor has been collected, that information will be deleted immediately and the associated account will be closed.
Policy Changes and Updates
c7cc may review and update this privacy policy from time to time. For any significant changes, we will take the following steps:
- The update date on this page will be revised
- A notification will be sent to the registered email for important changes
- A notification may be displayed when logging into the platform
Continuing to use our platform after an update is published will indicate that you have agreed to the new policy. We therefore recommend visiting this page regularly.
Contact and Complaints
If you have any questions, complaints, or requests regarding this privacy policy, please contact us through the following:
Live Chat Support
Get instant assistance 24/7 via live chat in Bengali.
Email Contact
Privacy-related requests:
[email protected]
We try to process all your requests as quickly as possible. For formal privacy-related requests, we generally respond via email and only act on the request after verifying your identity.
To learn more, visit our FAQ page or read the Terms and Conditions.