c7cc Terms and Conditions

1 Introduction and Acceptance

These Terms and Conditions ("Terms") form a legal agreement between the c7cc platform and its users. By accessing the platform through the c7cc website, mobile version, or any other channel, you are automatically considered to have read, understood, and agreed to be fully bound by these Terms.

If you do not agree with any part of these Terms, please refrain from using the c7cc platform. Read these Terms and Conditions in full before you begin using our services.

These Terms may change from time to time. Any changes will take effect from the moment they are published on the website. You are advised to visit this page regularly.

2 Account Registration

Creating a personal account is mandatory to access the full range of services on the c7cc platform. During registration, you must provide accurate and up-to-date personal information.

2.1 Registration Requirements

• Each person may create only one account. Creating multiple accounts is strictly prohibited and may result in all accounts being cancelled.
• At the time of registration, you must provide your true and correct name, address, date of birth, and contact details.
• c7cc reserves the right to close any account created with false information at any time without notice.
• Your account username and password must be kept completely confidential. This information must not be shared with any third party.

2.2 Account Verification (KYC)

c7cc reserves the right to verify a user's identity at any time in the interest of security and fraud prevention. This process may require submission of a national identity card, passport, or other government-issued documents. Withdrawal facilities may be limited until verification is complete.

3 Age Limit and Eligibility

The c7cc platform is for adults only. Anyone registering on this platform or using any of its services must be 21 years of age or older.

Preventing minors from participating in gambling is our responsibility and we take it very seriously. Parents are requested to take the necessary steps to ensure their children cannot access this platform.

3.1 Geographic Restrictions

The c7cc platform operates primarily for the Bangladesh market. Accessing the platform from regions where online gaming is legally prohibited is a violation of these Terms. It is the user's responsibility to verify the laws applicable in their own area.

4 Deposits and Withdrawals

The following rules apply to financial transactions on the c7cc platform. All transactions are processed through secure SSL encryption.

4.1 Supported Payment Methods

• bKash
• Nagad
• Rocket
• Upay
• Bank Transfer (major banks including Dutch-Bangla, City, BRAC, Islami, and Sonali Bank)

4.2 Minimum Amounts

• Minimum Deposit: ৳500 (per method)
• Minimum Withdrawal: ৳1,000

4.3 Withdrawal Processing Time

Approved withdrawal requests are generally processed within 1 hour. However, additional time may be required if account verification or a security review is needed.

4.4 Transaction Terms

• You must only use a payment account registered in your own name.
• Using a third party's payment account is strictly prohibited.
• c7cc services may not be used for money laundering or any illegal financial activity.
• Account verification may need to be completed before a withdrawal can be made.
• Withdrawals may be restricted if bonus conditions have not been met.

5 Bonuses and Promotions

c7cc offers various bonuses and promotional offers. Each offer has its own terms, which are clearly stated on the offer page.

5.1 Welcome Bonus

New users will receive a 100% bonus on their first deposit, up to ৳8,000. The wagering requirement for this bonus is 25x (deposit + bonus).

5.2 General Bonus Rules

• Each bonus offer may be used once only.
• If multiple bonuses are active at the same time, only one wagering requirement will apply — as specified in the offer details.
• Winnings earned from a bonus must meet the specified wagering requirement before withdrawal.
• The same wagering requirement may also apply to winnings from free spins or free bets.
• c7cc reserves the right to change or cancel any promotional offer at any time.
• If an attempt is made to earn a bonus through fraudulent means, the account will be closed.

5.3 VIP Program

The c7cc VIP program has five tiers. You can move up to a higher tier based on regular gaming activity:

• Bronze: Weekly cashback up to 0.2%
• Silver: Weekly cashback up to 0.3%
• Gold: Weekly cashback up to 0.5%
• Platinum: Weekly cashback up to 0.6%
• Diamond: Weekly cashback up to 0.8%

6 Gaming Rules

All games on the c7cc platform are conducted fairly and transparently. The games available on the platform are developed by world-class game software providers such as Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, Ezugi, NetEnt, and Microgaming.

6.1 General Gaming Rules

• Each game has its own rules, which can be found in the game interface.
• c7cc is not liable if any game is interrupted due to a technical error.
• If a technical error is detected in a game, the relevant round may be cancelled.
• If any dispute arises regarding a game result, the game log and server records will be considered final.

6.2 Live Betting

Live betting is available on cricket (including BPL, IPL, and T20 World Cup), football (FIFA, etc.), kabaddi, and other sports. No bets will be accepted after any betting market has closed. If a sporting event is cancelled, the settlement of bets will be at c7cc's discretion.

7 Prohibited Conduct

The following activities are strictly prohibited on the c7cc platform. If these rules are violated, the account may be closed immediately and funds forfeited:

• Attempting to cheat, manipulate, or gain an unfair advantage in any game or bet.
• Operating games using bots, automation software, or artificial intelligence.
• Creating multiple accounts or using another person's account.
• Placing bets through artificial or dishonest means to meet bonus offer conditions (bonus abuse).
• Attempting to breach the platform's security systems.
• Using the platform for money laundering or illegal funds.
• Harassing, intimidating, or behaving disrespectfully toward other users.
• Providing false information to c7cc staff or attempting to deceive them.

8 Account Suspension and Closure

8.1 c7cc's Rights

c7cc may suspend or close an account at any time without prior notice for any of the following reasons:

• Violation of these Terms.
• Evidence of prohibited conduct.
• Failure to complete identity verification.
• Suspicion or proof of being a minor.
• Technical or security-related reasons.
• Instructions from legal or regulatory authorities.

8.2 User Rights

You may request closure of your account at any time. You will be given the opportunity to withdraw any remaining funds before the account is closed, provided the account is not being closed due to a violation. To voluntarily close your account, please contact the support team via live chat.

9 Responsible Gaming

c7cc places great importance on responsible gaming. Gaming is for entertainment — not as a source of income. If you feel that gaming is having a negative impact on your life, please seek help.

• Set deposit limits — you can set daily, weekly, or monthly deposit limits by speaking with support.
• Temporary or permanent self-exclusion — account access can be paused for a set period.
• Reality check — automatic reminders can be activated after a specified period of time.

For more information on responsible gaming, please visit our Responsible Gaming page.

10 Privacy and Data Protection

The collection, storage, and use of your personal information on the c7cc platform is governed by our Privacy Policy. By registering, you are also giving your consent to that policy.

• Your personal information will never be sold to third parties.
• All data is protected by SSL encryption.
• Information is used only for service delivery, ensuring security, and meeting legal obligations.
• Information may be provided to authorities when required by law.

11 Intellectual Property

All content on the c7cc website — logos, designs, text, graphics, software, and other elements — is the intellectual property of c7cc. These assets may not be used, copied, modified, or distributed in any way without prior written permission.

The game software used on the c7cc platform is the property of the respective game developers and is used under license agreements.

12 Limitation of Liability

To the maximum extent permitted by applicable law, c7cc is not liable for the following:

• If a game is interrupted due to loss of internet connection or technical issues.
• If a transaction is delayed due to a third-party payment provider.
• If loss occurs due to the user's own negligence or error.
• If the service is unavailable due to force majeure events (natural disasters, government restrictions, etc.).

c7cc is committed to operating a reliable and secure platform at all times. Our 24/7 support team is here for you whenever you need help.

13 Changes and Amendments

c7cc reserves the right to change or amend these terms and conditions at any time. Changes will be published on this page and will take effect from the date of publication.

For significant changes, registered users may be notified by email. However, it is the user's responsibility to stay updated on any changes. Continued use of the platform after changes have been made will be considered acceptance of the new terms.

14 Contact and Complaints

If you have any questions, concerns, or complaints regarding these terms, please contact our support team. We aim to resolve any disputes fairly and promptly.

Complaints process:

1. First, inform the support team via live chat.
2. If needed, write in detail by email — attach screenshots or evidence if available.
3. After receiving a complaint, we will try to respond as quickly as possible.

To learn more about our services, games, or policies, visit our FAQ page.