Safe and Responsible Gaming

c7cc Responsible Gaming — Your Safety is Our Priority

c7cc believes gaming should be enjoyable, not stressful. We are committed to ensuring the safety of every player.

Why is Responsible Gaming Important?

c7cc is always dedicated to creating a safe, fair and enjoyable gaming environment.

Online gaming is a legitimate form of entertainment for millions of people. However, uncontrolled gaming can have a negative impact on some people's lives. At c7cc we want you to always stay in control — keep the fun fun, and never let it become a problem.

Responsible gaming means playing within a set budget, managing your time, and knowing when to take a break. c7cc provides several effective tools and resources to help you with each of these.

 Remember: c7cc is for people aged 21 and over only. Minors are strictly prohibited from opening accounts and gaming.

21+

21+ Age Limit

Gaming at c7cc is permitted for people aged 21 and over only. Age is verified at the time of registration.

Warning: Never treat gaming as a source of income. Only play with money that you can afford to lose without it affecting your life.

  • Play only within your set entertainment budget
  • Set a time limit before each session
  • Do not increase your bets on impulse
  • Do not play to try to recover money you have lost
  • Prioritise spending time with family and friends

Our Protection Tools

c7cc provides the following tools to help every player stay in control of their gaming.

Set Deposit Limits

Set your own daily, weekly or monthly maximum deposit amount. Once a limit is set it takes effect immediately.

You are in control Instant effect

Time-Out / Break

Take a time-out at any time, from 24 hours up to 6 weeks. During this period your account will be temporarily suspended.

Temporary break Your choice

Self-Exclusion

For long-term issues you can exclude yourself for 6 months or permanently. Apply through the support team.

6 months+ Permanent option

Reality Check Reminders

You are reminded at set intervals how long you have been playing and how much you have spent. Awareness is the first step to protection.

Time tracking Spend tracking

Loss Limit Setting

Once you have lost a set amount, your session will end automatically. Protect yourself from excessive losses.

Automatic protection Budget protection

24/7 Bengali Support

Our Bengali-speaking live chat team is ready to help you 7 days a week, 24 hours a day. If you are experiencing a gaming problem, contact us now.

24/7 Live Chat Support in Bengali
21+

Age limit enforced

৳500

Minimum Deposit

24/7

Support service active

SSL

Encryption secured

Problem Gaming — Recognise the Signs

If any of the following signs appear, it is important to take action immediately.

Gaming is entertainment — but for some people it can become a habit that has a negative effect on other areas of life. This is called "problem gaming". It is not a weakness — it is a health issue that can be addressed.

Assess yourself or someone close to you — if any of the following signs appear, do not hesitate to seek help:

  • Repeatedly playing in an attempt to recover money that has been lost
  • Being unable to stop gaming, even when you want to
  • Prioritising gaming over family or work
  • Lying or hiding things about gaming
  • Borrowing money or spending savings in order to play
  • Feeling restless or anxious when not playing
  • Irregular sleep, eating or daily routines

Take Action Now

Once a problem is identified, follow the steps below.

01

 Take a Time-Out

Contact c7cc support immediately to activate a time-out or self-exclusion. Send a message via live chat or email [email protected].

02

 Tell Someone You Trust

Let a family member or trusted friend know about the situation. Do not face it alone — seek support. Talking is the first step to recovery.

03

 Seek Professional Help

Consult a mental health specialist in Bangladesh. Gaming addiction is a treatable condition and recovery is possible with the right support.

How to Use the Protection Tools

Log in to your c7cc account and follow these simple steps.

Log In to Your Account

Log in to your registered account at c7cc and go to "Account Settings".

Responsible Gaming Section

Click on the "Responsible Gaming" tab. All protection tools are available here in one place.

Choose Your Limits and Breaks

Deposit limit, time-out or self-exclusion — choose based on what you need.

Confirm and Save

Confirm the changes. Live chat support is always available for any assistance.

 For any issue, write to us on live chat or email [email protected].

Our Policies and Commitments

Learn about the policies c7cc follows to ensure responsible gaming.

 Age Verification and Identity Confirmation

Every user's age is verified when opening an account at c7cc. Only people aged 21 and over may create an account and play. We enforce this rule strictly and no exceptions are made.

To prevent minors from gaming, parents and guardians are advised to use parental control software on shared computers or devices.

 Deposit and Withdrawal Policy

The minimum deposit at c7cc is ৳500 and the minimum withdrawal is ৳1,000. Withdrawals via bKash, Nagad, Rocket, Upay and bank transfer are generally completed within 1 hour. Use the deposit limit tool to help manage your budget.

 Data Protection and Security

Your personal information and financial data are protected by SSL encryption. c7cc never shares your payment information with third parties. Read our Privacy Policy.

 Fair Play and Fairness

Every game at c7cc is operated by a certified Random Number Generator (RNG). No game outcome is predetermined. Ensuring fair play is our core responsibility.

 Account Suspension and Closure

You can request to temporarily or permanently close your account at any time. After self-exclusion, the account cannot be reactivated until a set cooling-off period has ended.

Responsible Gaming FAQ

Answers to the most frequently asked questions about responsible gaming.

Yes, at c7cc you can set a daily, weekly or monthly maximum deposit limit from your account settings. Once a limit is set it takes effect immediately and you will not be able to deposit more than that amount.

When you request self-exclusion, you are given the opportunity to withdraw any remaining balance in your account. After the withdrawal the account is suspended. Email [email protected] for more details.

A time-out is a temporary break — usually from 24 hours up to 6 weeks. Once the period ends the account is reactivated automatically. Self-exclusion is longer-term — usually 6 months or more, and can even be permanent. Even after a self-exclusion period ends, a cooling-off period must pass before the account can be reactivated.

Email [email protected] immediately or let us know via live chat. c7cc strictly prohibits gaming by minors and takes such reports very seriously. After verification the account in question will be closed immediately.

The c7cc live chat and email support team will assist you and help activate the necessary protection tools. In addition, it is recommended to contact a mental health specialist or counsellor in Bangladesh.

No. For your protection, reducing a deposit limit takes effect immediately, but a request to increase a limit is subject to a set cooling-off delay before it takes effect. This policy protects against impulsive decisions.

Enjoy Safe Gaming at c7cc

Play responsibly and enjoy the entertainment. Browse our FAQ for more information or start enjoying cricket, slots or casino games right away.

For people aged 21 and over only. Play responsibly.